# Aiplex Bridge

> Aiplex Bridge is an enterprise Online Reputation Management (ORM) and Social Listening platform built by AiPlex Software Pvt Ltd, Bangalore, India. It helps large organizations monitor brand conversations, manage public responses at scale, enforce governance workflows, and apply AI assistance — across social media, reviews, news, consumer complaints, and digital channels. Built for BFSI, EdTech, Healthcare, Automotive, Hospitality, and Real Estate enterprises.

## Key Facts

- Founded: AiPlex Software Pvt Ltd, Bangalore, Karnataka, India (PIN 560098)
- Category: Enterprise SaaS — Online Reputation Management (ORM) and Social Listening
- Target audience: Large enterprises and multi-team organizations (marketing, brand/PR, CX, customer support)
- Channels monitored: Social media (Facebook, Instagram, X/Twitter, LinkedIn, YouTube), online reviews (Google, Trustpilot, app stores), news and media, consumer complaint platforms
- AI capability: Bridge AI — sentiment analysis, smart mention routing, risk scoring, response suggestions, governed automation
- Integrations: 50+ enterprise systems via secure platform-managed APIs
- Deployment: Cloud-based enterprise SaaS, web application
- Contact: https://www.aiplexbridge.com/request-a-demo

## Product

- [Product Overview](https://www.aiplexbridge.com/product): Unified platform overview — monitoring, response, analytics, governance, and integrations in one place
- [Social Listening & Monitoring](https://www.aiplexbridge.com/product/social-listening): Real-time monitoring of brand mentions, keywords, sentiment, and conversations across platforms
- [Engagement & Response Management](https://www.aiplexbridge.com/product/response-management): Structured workflows for public response with SLAs, approvals, ticketing, and audit trails
- [Analytics & Reporting](https://www.aiplexbridge.com/product/analytics-reporting): Sentiment trends, SLA performance, reputation dashboards, and exportable reports
- [Workflow & Governance](https://www.aiplexbridge.com/product/workflow-governance): Role-based access, approval chains, escalation rules, and compliance audit trails
- [Integrations & APIs](https://www.aiplexbridge.com/product/integrations-apis): Connect with 50+ enterprise systems via secure, platform-managed integrations
- [Social Media ORM](https://www.aiplexbridge.com/product/social-media-orm): Monitor and respond to brand conversations across Facebook, Instagram, X, LinkedIn, YouTube
- [News & Media Monitoring](https://www.aiplexbridge.com/product/news-media-monitoring): Track news, blogs, and digital media mentions in real time
- [Review & Rating Monitoring](https://www.aiplexbridge.com/product/review-rating-monitoring): Centralized review management across Google, Trustpilot, and other platforms
- [Consumer Complaint Monitoring](https://www.aiplexbridge.com/product/consumer-complaint-monitoring): Track and resolve public customer grievances with SLA enforcement
- [App Store Reputation Management](https://www.aiplexbridge.com/product/app-store-reputation-management): Manage reviews and ratings on Google Play and Apple App Store

## Solutions by Team

- [Marketing Teams](https://www.aiplexbridge.com/solutions/marketing): Monitor brand perception, track sentiment, and manage public engagement
- [Brand & PR Teams](https://www.aiplexbridge.com/solutions/brand-pr): Crisis detection, message control, approvals, and public response workflows
- [CX & Operations Teams](https://www.aiplexbridge.com/solutions/cx-operations): Centralized queues, SLAs, routing, and measurable accountability
- [Customer Support Teams](https://www.aiplexbridge.com/solutions/customer-support): Manage public-facing support across reviews, social media, and online platforms

## Solutions by Industry

- [BFSI](https://www.aiplexbridge.com/solutions/bfsi): Governance-first ORM for banks, financial services, and insurance
- [EdTech](https://www.aiplexbridge.com/solutions/edtech): Monitor student conversations, app reviews, and education brand sentiment
- [Automotive](https://www.aiplexbridge.com/solutions/automotive): Manage vehicle feedback, service complaints, and brand perception
- [Hospitality & Travel](https://www.aiplexbridge.com/solutions/hospitality-travel): Guest reviews, complaints, and hospitality brand reputation
- [Healthcare & Wellness](https://www.aiplexbridge.com/solutions/healthcare-wellness): Patient feedback, reviews, and compliant response workflows
- [Educational Institutions](https://www.aiplexbridge.com/solutions/educational-institutions): Schools, colleges, and universities managing admissions and stakeholder trust
- [Real Estate & Construction](https://www.aiplexbridge.com/solutions/real-estate-construction): Buyer conversations, project feedback, and property brand reputation
- [Public Figures & Influencers](https://www.aiplexbridge.com/solutions/public-figures-influencers): Personal brand monitoring and response management

## AI

- [Bridge AI](https://www.aiplexbridge.com/bridgeai): AI intelligence layer — sentiment analysis, smart routing, risk detection, and governed automation for reputation management

## Company

- [About Aiplex Bridge](https://www.aiplexbridge.com/about-us): Enterprise ORM platform built by AiPlex Software Pvt Ltd, Bangalore, India
- [Pricing](https://www.aiplexbridge.com/pricing): Custom enterprise pricing based on channels, volume, users, and integrations
- [Blog](https://www.aiplexbridge.com/blog): Expert insights on ORM, social listening, and reputation management
- [FAQs](https://www.aiplexbridge.com/faqs): Answers to common questions about the platform
- [Request a Demo](https://www.aiplexbridge.com/request-a-demo): Book a personalized demo with a product specialist
- [Security & Compliance](https://www.aiplexbridge.com/security-compliance): Enterprise-grade security, role-based access, audit trails, and data protection